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Hacking. It happens. And when it does it can be brutal. Whether it’s your bank, credit card, or your digital accounts, hacking creates a mess for anyone falling victim to it. To help you out, we’ve worked up this short blog post to give you some tips on how to reduce your chances at getting hacked, and if you do get hacked, how to resolve it as quickly as possible.
Don’t go phishing
Phishing emails have been around forever, but they’re beginning to look as legit as the official ones. Whenever you receive an email that requests any sort of information, always double check the sender.
Recently, an email claiming to be from Instagram is making its rounds, appearing to offer verification. DO NOT CLICK ANY LINKS WITHIN THIS EMAIL.
This is the single strongest step you can take to protect your digital presence. If you’re unfamiliar, two-step authentication adds an extra layer of security to your logins, requiring you to confirm your identity – usually through a code sent to your phone – before access is granted. While there have been cases where two-step authentication is bypassed, it’s very rare.
Do NOT use the same password. Anywhere.
Over the years, several large breaches have occurred, including MySpace, Adobe, and LinkedIn. In some of these breaches, usernames, emails addresses, and passwords were leaked – meaning someone out there likely has your credentials.
If you are using the same username and password as you did on any of the breached services, your door is wide open to an attack and you should change your password(s) immediately. To check if you have been part of any past data breach, head on over to HaveIBeenPwned.com.
Change your passwords regularly.
We know that keeping track of your passwords is a pain, and forgetting them is common, but updating your account passwords regularly is vital in keeping hackers at bay. At the bare minimum we recommend changing passwords quarterly (every three months). Set a reminder in your calendar so you don’t forget!
Use complex passwords.
This one should go without saying but the more complex your password the harder it is to break. 12345abcd doesn’t cut it. Try using a combination of numbers, letters (capitalized and lowercase), and characters accessible on your keyboard (@$%&). A strong password should be at least 8 characters in length, but the more you use, the harder it is to break.
Use a password manager
To take your security even further, a password manager, like 1Password or LastPass, can be incredibly valuable. Not only does it let you store your credentials securely, they can also generate unique passwords that are virtually impossible to brute force.
Use multiple e-mail accounts.
Again, not the most convenient, but using separate e-mail addresses for your various social channels will help avoid a total takedown if someone is able to break into your now properly protected fortress. Use different accounts for YouTube, Instagram, Facebook, Twitter, Twitch, Snapchat, etc., and you’ll be clear of a full sweep should an attack happen to you.
I followed all your steps but still got hacked. What do I do now?
Don’t panic. First, use the below links to file a notification with whatever platform has been breached to get the ball rolling on their side:
After you’ve done this, if you have a manager, shoot them an email with the details, otherwise our support team is available to help. While nothing is guaranteed, we’ll do some leg work to get everything resolved as quickly as possible.
Please do keep in mind that account recovery can often take a couple of days, so please be patient while we and the platform work together to get you sorted out. In most cases, if the hacker modifies or deletes your content, we can work with the platforms to have it restored. We’ve got your back and we’re here to help.
Now go, adventurer! Change those passwords and get back to being awesome!